New Starters

Louise Watt – Technology Executive

Rather than being a new starter, Louise has returned to work for the Society, having started her career with us back in 1988!

Over the last few years, Louise has been working as Head of Professional Services with a financial services software company where she has gained extensive experience of “fintech” and how technology can be used to improve the member experience.

Louise was born and continues to live in Penrith with her family. She lists her hobbies outside work as reading, walking and wine appreciation.


Louise Harper-Brown – Financial Controller

Louise joined us in April 2021 as Financial Controller. . A chartered accountant with 10 years’ experience in the financial services sector, Louise started her career on a training scheme in accountancy practice before moving into the Building Society sector. .

Louise lives in Carlisle with her husband and two children, is a keen runner and enjoys baking in her free time.



Lewis Hoffmann – Digital Technology Assistant

Lewis joined the Society in May 2021, as our new Digital Technology Assistant. . He started with support from the Government’s Kickstart Scheme, a scheme created to give experience to young people out of work. Lewis studied Computer Science at the University of Lancashire, prior to joining us, which helped develop his knowledge of computer programming and technology which has been invaluable in his role.

Outside of work Lewis enjoys hiking in and around the Lakes, computer games and spending time with his family.


Harriet Park – Customer Representative

Harriet joined the Society in July 2021, having spent two years working in a retail environment. Prior to joining the world of work, she studied Media and Popular Culture at the University of Lancashire, where she had the opportunity to work with a digital marketing company and utilise her creative skills.

Outside of work Harriet enjoys being active, where her interests include working out at the gym and running. To put her love for running to good use, Harriet has completed several charity running challenges. She also likes to spend time walking her Beagle, Buster.


Jennifer Banks – Senior Mortgage Administrator

Being a mortgage person ‘through and through’ we welcomed Jen to the Society in July 2021, having worked for a large global bank as a Mortgage and Protection Manager for the last 13 years. . Prior to this, she has worked for another financial PLC and , a financial advisory firm. and, She had originally beganstarted her career in the building society sector, with Alliance and Leicester, where she qualified over 20 years ago as a Mortgage Adviser.

Outside of work she enjoys walking and spending time with her two daughters and grand-daughter Esme.