The PBS Family

As a mutual building society we are a membership based ‘not-for-profit’ organisation. We work with a personal approach and try to make customers feel comfortable borrowing and saving with us. Our staff are caring and efficient and will listen to all of our members’ needs. We aim to provide simple good quality products. We offer attractive rates on both our savings accounts and mortgages.

We’ve been helping generations of savers and borrowers through their financial services needs since 1877, when we first opened our doors in the beautiful town of Penrith. While we’ve changed quite a bit since then to keep up with the times, our ethos has remained the same – to provide fair, straightforward services with our members at the heart of everything we do.

As a mutual organisation we exist for our members and since our founding year, we have built a reputation as a Society that people can have the utmost trust and confidence in.

Whilst our main focus is here in Cumbria, our services are available nationwide, and we’re very aware that our openness and honesty, as well as the straightforward dealings we strive to deliver, are valued by customers up and down the country. We work hard to make everything as simple and as easy as possible for all our members, young and old, in order for them to achieve everything to which they aspire. No matter their needs, we believe that our customers want great value, easy to understand products, complemented by the kind of personal service that is second to none.

This is all delivered by a team of staff that are friendly, knowledgeable and always happy to talk or give further guidance.