How to use @PBS

@PBS allows you to view your accounts online and contact us directly from the comfort of your own home. This is your guide to what you can use it for.

What facilities does the “@PBS” system provide?

The “@PBS” system provides you with a summary of your accounts with Penrith Building Society, together with details of recent transactions. At this stage, you are not able to move funds using this system nor are you able to open a new account online.

A secure messaging facility within “@PBS” means that you can communicate with us electronically, knowing that any information you send us is transmitted securely. You can use secure messaging to send us instructions to enable you to manage your account(s).

As the system develops, we will add more facilities, so keep checking back with us to find out more.

How do I register to use “@PBS”?

In order to register for @PBS simply click the @PBS/Secure Login button above and follow the registration process step by step.

Once your details are recorded the Society will send you an activation key by post so you can get started.

How secure is the “@PBS” system?

All information transmitted between your device and our “@PBS” system is encrypted.

In order for someone to gain access to your account information, they would need your password and piece of memorable information. You should keep all your login details secure by not writing them down, not storing them on your device and not sharing them with someone else.

We recommend that you change your password and memorable information on a regular basis using the “security details” option within “@PBS”. Passwords and memorable information should contain a mixture of letters, numbers and special characters and you should avoid using words that it would be easy for others to guess, such as the name of a family member, or that could be gained from information available online.