We are pleased to announce improvements to our mortgage application and underwriting processes.

From this week, any new mortgage applications will benefit from a new and improved mortgage application form. Our system, Penrith Mortgage Hub, will allow brokers to submit residential, buy to let and holiday let applications online, without the need for a paper application. A newly-designed form makes use of dynamic questioning and ensures that all mandatory information is captured at point of application.

Ed Appleby, Head of Mortgages, said that the improvements are a result of broker and borrower feedback and demonstrate the Society’s commitment to continually improve.

He added: “It is not uncommon for brokers to be surprised by the variety of cases and circumstances that we can assist with. We pride ourselves on our ability to manually underwrite cases and often delight borrowers by providing mortgage facilities where other lenders can’t or won’t”

“This revamped application process and journey will make it easier for brokers to submit applications – and for us to get to work on them straightaway.”