AGM status update

Dear Members,

As anticipated and communicated to you with the Annual General Meeting (AGM) documentation, the venue where we were due to host the AGM has closed. The Society is following government and NHS advice in relation to the COVID-19 pandemic and we will therefore be holding the AGM behind closed doors. The meeting will still go ahead and be held at our Head Office on Wednesday 22 April 2020, but unfortunately members will not be able to physically attend.

Our priority remains the wellbeing of our staff, members and suppliers.

Q: How can I watch/virtually attend the AGM?

We are in the process of setting up an online virtual AGM which will allow members to attend remotely and listen to the Chairman and CEO’s speeches.

We will provide further updates on our website as to how members may do this over the coming weeks.

We will publish a copy of the Chairman and CEO’s speeches and the voting results on our website as usual.

Q: What happens if I have a question for the Board?

There may be the facility for members to ask questions on the day, via the online virtual AGM, however, we suggest that these are submitted beforehand, to ensure they are received and can be addressed. You can submit a question via email at or by phone to the Secretary on 01768 863675. However, please be aware that this is an AGM and therefore the matters to be dealt with are those related to that meeting.

Q: How do I use my vote?

If you have received a voting pack and have not yet voted you can do this in the following ways:
• Online by midnight Sunday 19 April 2020
• By post which must be received by the Scrutineers by midnight Sunday 19 April 2020
• Placed in the post box on the branch front door by midnight on Sunday 19 April 2020

Please refer to your voting pack for full details.

We will provide any further updates and/or information relating to changes due to COVID-19, such as branch opening hours or accessibility, separately on the website.